Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Are findings and insights the same in UXR?
Findings include articulated observations of things you saw and heard, including body language, tone of voice and facial expression…
WHY are you doing this research?
User research goals should be developed in collaboration with stakeholders. The research sessions should not begin until all primary stakeholders…
New Delta CX Interview
This morning Debbie Levitt and I chatted about user research skills acquisition and proficiency, UXR methods, question types…
Recruiting and scheduling best practices
Here are some user research participant recruiting and scheduling best practices. We covered these in the Ask Like A Pro….
The most powerful words…
Grateful for some much needed time away. It's so refreshing to zone out for a few days…
What is a question bank?
A question bank is repository of canned, pre-approved, common questions that have been scrubbed for bias. They are often authored for a range of UXR…
My new favorite mantra
This may become my new favorite motto or mantra. What are some of your favorites…
Attitudes versus behavior
It’s a mistake to recruit by demographic (age, gender, ethnicity) for design and user research studies. Our goal is to understand behaviors, needs, and motivations…
Announcing Observer seats!
We launched “Observer” seats in this weekend’s “Ask Like A Pro” PLAN class. Observer seats provide another way to learn about user research at a reduced rate…
Join me in July
Join me for my "Art of Conducting User Research Interviews class" this Monday, July 13th, or on Thursday July 30th…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.