Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Every human benefits from learning how to ask good questions
When you know how to ask good questions, you’re able to make more informed and confident decisions, both for your business AND your personal life. It’s a skill that’s worth investing in regardless…
You’re Invited: Scaleup Impact Summit
Next week I am speaking at Hong Kong’s “Scaleup Impact Summit”, a global conference for futurists, entrepreneurs, creators, business contributors and investors. This is the core event of the “Start Me Up” Hong Kong festival!
25% off my user research General Assembly classes
Last year I taught over 3200 people about user research. A good portion came to me through General Assembly and many continued on at Curiosity Tank. What a terrific testament to our…
The counterintuitive trend I see in UX mature organizations
Typically more UX mature organizations have smaller user research plans and less UX mature organizations have more comprehensive UXR plans. Many people find this countering intuitive but I think…
Not everything is a user research problem
Here are 7 reasons NOT to conduct user research. Not everything is a user research problem people. If you can better answer a question with analytics, use analytics. How often does someone abandon their shopping cart…
CX, UX, and HX are at the heart of the way the world of insights is changing
YOU’RE INVITED: I'm excited to speak in New MR’s series as part of the British organization's ”Understanding HX, CX, and UX.” Please join us Thursday, May 13th @ 7am PST / 3pm BST…
You’re invited: Concentric 2021
Mark your calendars for the 2021 Concentric Conference May 25-27th. The focus is CX and UX. It's completely live, online, and free to attend. There are multiple tracks, lots of speakers…
Ask Like a Pro is a “learn-by-doing” series
Learning to become proficient and confident in user research requires hands-on practice and mentorship. It’s akin to learning a new language or learning how to play an instrument.
UXR research participant question best practices
In my UXR workshop today we’ll cover the key components of successful UX research interviews, how to evaluate a user research interview, and how to set participants, stakeholders…
The #1 indicator of success in my user research studies
The #1 indicator of success in my user research studies is how involved my stakeholders are in the process. Here’s how I include them: During the planning phase, when gathering initial feedback…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.