Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
There is no substitute for having solid research foundations
There is absolutely no substitute for having solid research foundations! I’ll say it a million times. Here are 8 concrete examples of why this is so crucial. First, I recently began a new research…
What do you think about this research via text?
What do you think about this research via text? Then the follow-up? For context, I sign up for many travel-related newsletters and offerings to learn. This company, Fly Vaunt, offers “unlimited private…
Fraud analysts are akin to researchers
Fraud analysts are akin to researchers. Understanding and mitigating fraud involves incredible nuance and tenacity. Everyone in product development should be aware of fraud issues and the…
Be kind to yourself. Be kind to ALL.
This comic is a great reminder that UX work falls under the “Human Centered Design” umbrella. Regardless of where we are as an industry, let’s never forget the “human” aspect that brings us…
Drop the ball, and you might just drop your user's trust
When a $100 gift card becomes more elusive than a luxury box invite, you know there’s a story worth telling. A very well-known FinTech company sent numerous emails inviting me to participate in …
Three interesting facts about airplanes that relate to UX
Three interesting facts about airplanes. I love flying. This wknd I flew to Bozeman, MT to celebrate my niece’s graduation and some family members' milestone birthdays. IT. WAS. SO. GOOD. TO. GET…
12 truths about conducting and teaching user research
I've been conducting and teaching user research as an independent consultant for 12 years. Here are 12 truths about this incredibly rewarding experience. 1. The design and user research…
Teamwork makes the dream work. UX is a team sport.
I laughed. I cried. It was better than Cats! The Netflix documentary about creating the song “We Are the World,” called “The Greatest Night in Pop,” is fantastic. It depicts product development at its core…
What are the differences between the mistakes designers and product managers often make when conducting user research?
What are the differences between the mistakes designers and product managers often make when conducting user research? While both may encounter similar challenges, their roles typically…
Capitalize on Sales Call Notes
Customer calls and user research are both essential approaches for gathering input about needs and preferences, though they serve different purposes and are conducted in distinct ways. Research..
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.