Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Learn the lingo: UXR/User Experience Research
UXR/User Experience Research || What is it? User experience research studies the specific experiences someone expects, desires, or has with a product, website, application, or service design. Uncovering user behaviors, needs, and motivations informs product and service design decisions to overcome pain points and provide optimized solutions.
Teamwork makes the dream work. UX is a team sport.
I laughed. I cried. It was better than Cats! The Netflix documentary about creating the song “We Are the World,” called “The Greatest Night in Pop,” is fantastic. It depicts product development at its core…
What are the differences between the mistakes designers and product managers often make when conducting user research?
What are the differences between the mistakes designers and product managers often make when conducting user research? While both may encounter similar challenges, their roles typically…
Capitalize on Sales Call Notes
Customer calls and user research are both essential approaches for gathering input about needs and preferences, though they serve different purposes and are conducted in distinct ways. Research..
Leverage Existing Research
Conducting more research or another customer call isn’t always the answer. Leveraging existing research is where one should begin. This allows you to work smarter, not harder. Getting familiar with…
Utilize Social Media Listening
Imagine you're at an amazing farmer's market filled with every type of fruit on earth. Each stall is jam-packed with fresh produce, from shiny apples to delicious-looking mangoes. You're walking through…
Learn the lingo: Qualitative Research
Qualitative Research || What is it? Qualitative research originated in the social behavioral sciences (e.g. sociology, anthropology and psychology). Today, in the context of…
Mine Customer Support Tickets
Most organizations have a wealth of customer feedback ripe for optimization. I’ve implemented various strategies for clients to make the most of different types of existing data. This allows us to uncover …
What if we changed our perspective?
What if we changed our perspective? We live in a data-driven world. Understanding and utilizing data effectively isn’t just an asset—it’s essential. However, not everyone has equal access to learning these..
I do what I do because it allows me to help others and “fill my Curiosity Tank.”
Applied research is a craft. The concept of conducting research is easy to grasp but it is far more difficult than most anticipate. Applying it with rigor to produce high-quality, actionable results is a…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.